Contact Us—Cards
- Make a Payment
- Apply for a Credit Card
- Contact Customer Service
- Transfer Balances or Get Cash
- Redeem Your Rewards Points
Make a Payment
| Pay By Mail: | MBNA Canada P.O. Box 4369, Station A Toronto, ON M5W 3P2 Please be sure to include your account number on your cheque or money order. Payments are processed daily Monday-Friday and are credited upon receipt. If making a payment by mail, be sure to allow up to 10 days for your payment to be received and posted to your account. |
| Pre-Authorized Debit: | Download the Electronic Debit Authorization Form (PDF format requires Adobe Reader) Complete the form and mail to: MBNA Canada P.O. Box 9625, Station T Ottawa, ON K1G 9Z9 Or fax to: 1.800.871.0994 |
| Western Union®: | Visit www.westernunion.ca for location information City Code: mbnacanada, ON |
Apply for a Credit Card
| Apply Online: | Apply now for one of these popular cards or view our Card Directory for more choices: Need help choosing? Use our Credit Card Selector. |
| Apply by Phone: | 1.877.TO.APPLY (1.877.862.7759) |
Contact Customer Service
| For current balance and payment information, sign in to Online Access. To report your card lost or stolen, for help with your account, or to inquire about MBNA products and services: | |
| Get help with your account: | 1.800.404.1319 |
| Hearing Impaired (TTY/TDD): | 1.800.872.5758 |
| From outside Canada: | 1.613.907.3505 (call collect) |
In Case of Errors or Questions About Your BillBilling rights are preserved through written inquiries only. If you have a billing inquiry or dispute, complete a copy of the form on the back of your statement and mail it to the address below. Please do not include correspondence with your payment.MBNA Canada—Billing Inquiries P.O. Box 9614 Ottawa, ON K1G 6E6 MBNA is at your service with helpful step-by-step information to assist in resolving any concerns you might have about your account. | |
Transfer Balances and Get Cash
| Request a Balance Transfer: | 1.800.404.1346 |
| Get cash from an ABM: | Locate a MasterCard ABM Learn how to obtain a PIN |
| Get cash from a bank: | If you need cash and don't have your PIN, take your credit card and another piece of identification into any bank displaying a MasterCard logo. |
Redeem Reward Points
| TravelRewards™ | 1.877.995.9938 |
| WorldPoints® | 1.800.823.7037 myworldpoints.ca |
Need more information? MBNA Customer Service associates are at your service to open new accounts or answer questions regarding existing accounts 24 hours a day, 7 days a week.
Call 1.800.404.1319.