How do I request additional advances/access cheques?
To request additional advances or to order additional access cheques, call 1.800.404.1346, 24 hours a day, 7 days a week.

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I moved. How do I change my address?
Call 1.800.404.1319 to change your address. Associates are available 24 hours a day, 7 days a week.

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I didn't receive a statement. How can I order a copy?
You can sign in to Online Access to view and download statements for the last 12 months free-of-charge. You can also call 1.800.404.1319 to request a copy of your statement, however there may be a fee for your request.

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I will be moving temporarily. Can I update my address for a few months?
Yes. Simply call 1.800.404.1319 to change your address. Upon returning to your permanent residence, call us again to change your address.

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